Troll Patrol: How to Handle Social Media Slamming – By Marden Paul
What to do when a community member is negatively targeted on social media like Twitter, Facebook, or other media sites? We’ve seen and heard about community members being harassed on social media with negative tweets, impersonated accounts, false news stories. There is often an expectation that your IT staff can resolve — even though we don’t run the social media sites. This presentation will show you the steps to take when requested to assist with a social media related issue.