TechKnowFile 2018 / Date TBA

Slack as an all in one communication platform – By Kevin Yang and John Stewart

26 Apr 2017
11:00 - 11:50 A.M
IC 220

Slack as an all in one communication platform – By Kevin Yang and John Stewart

At UTSC, we realized the need to improve team collaboration. We needed a public forum for information to be exchanged and for users to stay informed. Slack was chosen as a powerful medium to facilitate instant communication among and between teams. However, Slack’s capabilities go beyond instant messaging. This solution enabled us to centralize notifications from server notifications, application bugs, desktop support and etc., into one common place. It allowed teams to be engaged in discussions as well as attending urgent alerts without shuffling through our massive inboxes. In this presentation, we will demonstrate how IITS utilized Slack and how we’ve been able to achieve more transparency across our department.